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DELIVERY POLICY

Stetsonaustralia.com.au SHIPPING AND RETURNS POLICY.

Free standard shipping Australia wide

Orders are processed Monday - Friday with exception of public holidays (subject to change during holidays).

Orders placed before 12pm AET will be shipped the same day. Processing times may differ subject to stock.

Delivery times are as follows:

 

  Metro areas Near country Far country
Standard Free Shipping Within 2-4 business days Within 4-7 business days Within 10-12 business days

RETURNS POLICY

If you're not happy with the size of your hat or you simply changed your mind, you have 30 days after purchase to return or exchange your order. The item must be unused, in original packaging which must be in the original condition.

You can return your item for a:

  • Different size or colour; or
  • Full refund 

Steps for return/exchange:

Fill out encolsed return/exchange form

Email info@stetsonaustralia.com.au to receive your Australia Post returns label 

If you do not have a Returns/Exchange Form, please email info@stetsonaustralia.com.au

Send your package back to us using the following address:

30 Salisbury Road, Horsnby NSW 2077

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